There’s no doubt that 2020 has brought its fair share of challenges so far, and for many employers and employees those challenges have been especially difficult and uncomfortable.

As we enter another period of uncertainty brought about by rising Covid infection rates, there are a great many businesses – particularly, though not exclusively, within the hospitality and travel sectors – that are facing yet another new phase of change.

Change is rarely easy on anyone, but one simple truth is that it is always easier on the people who have instigated it than it is on those who are on the receiving end of it.